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OUR PROCESS

STEP 1

STEP 1

STEP 1

All appointment times are your windows of arrival. For example an appointment scheduled for 9am, is a window of arrival between 9am-11am, if you need to reach us call or text us at 410-536-1273, or email us at mloverde@airductprosinc.net.  We will call or text you on the day of service, when the techs are on their way.

STEP 2

STEP 1

STEP 1

 Then the Co-Owner/Lead Tech, Duane Loverde and his helper Eric Jones arrive at your home and they will need space in your driveway or parking in front or in back of your home. The entire process, from arrival time to finish, is 1 to 2 hours for a one system home and an additional system in the same home, usually takes about 1 hour to be completed.   

STEP 2

STEP 1

STEP 2

Equipment is unloaded and then a walk-through will be done with the home owner to assess the layout, describe the work to be done, and answer any questions that arise

STEP 3

STEP 4

STEP 2

We turn on the heating or cooling equipment, according to the season,  to verify that it is operational prior to cleaning and then furnace filter is removed, a piece of hard insulation is installed separate the supply and return sides of the system.

Step 3 Additional Video

STEP 4

STEP 4

STEP 4

Hoses are laid out from the Nikro #HP20 into the house and over to the furnace area, the Nikro #HP20 it is more mobile than traditional truck and trailer mounted units and offers near truck mount performance

Step 4 Additional Video

STEP 5

STEP 4

STEP 4

Technician creates an 8” circular access opening in both the supply main and the return main. These are the openings to which the Nikro HP 20 hose will be attached during cleaning. (Note that your HVAC system includes a supply side and a return side.  

STEP 6

STEP 6

STEP 6

Technician closes or seals all vents to create a suction throughout the ductwork during the cleaning (Homeowner in responsible for showing techs the location of all vent openings and trunk lines in the home)

STEP 7

STEP 7

STEP 7

Nikro #HP20 hose is attached to either the supply main or the return main. The two sides of your system are cleaned separately

STEP 8

STEP 7

STEP 7

 The Nikro #HP20 is started and engaged to create a strong negative pressure suction throughout your air duct system. The suction continues during the entire cleaning process. duct cleaning

STEP 9

STEP 7

STEP 10

 Technicians go to each supply ceiling and supply wall vent ducts in your home and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP20 machine (when compressed air is used the register/vent covers are not removed). 

STEP 10

STEP 10

STEP 10

 Technicians go to each supply floor vent ducts in your home and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP20 machine  (when compressed air is used the register/vent covers are not removed).   

STEP 11

STEP 10

STEP 12

 Technicians go to each return vents duct in your home and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP 20 machine (when compressed air is used the register/vent covers are not removed).  

STEP 12

STEP 10

STEP 12

 In the basement the technicians use the existing 8" circular access opening or uses cutting tools to create smaller access openings in the main trunk lines  and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP 20 machine 

STEP 13

STEP 13

STEP 13

if required One-inch access openings are sealed with  pop-in plugs 

STEP 14

STEP 13

STEP 13

 Larger access openings are sealed with sheet metal plates secured by screws and aluminum tape to return ducts to a like-new condition 

STEP 15

STEP 13

STEP 15

We will change a customer provided filter

 If the customer has a clean replacement filter the Technician installs it 

STEP 16

STEP 16

STEP 15

We check to make sure your unit works before and after

 We turn on the heating or cooling equipment, according to the season, to verify that it is operational after cleaning

 

STEP 17

STEP 16

STEP 17

Dryer vent cleaning can be added on the day of service for an additional $75 and includes cleaning from where the vent exhausts outside to where it connects to the back of the dryer (cannot handle vents that exhaust out over 20ft off of the ground, on the roof or under a low deck, the dryer need to be operable and we do not clean or repair the dryer itself).

 

STEP 18

STEP 16

STEP 17

 All equipment and supplies are removed from the jobsite and stowed on the truck, technician conducts a final walk-through, requests customer sign off and payment, and departs. Payment is due when the job is complete WE ACCEPT VISA, DISCOVER, MASTERCARD, AMERICAN EXPRESS, CHECKS, PAYPAL, VENMO AND CASH 

Additional Information

  • We cannot service all apartment buildings or homes with units located on the 4th floor, on the roof or a small crawlspace (to verify if we can handle, please text a picture of the system in question to 410-536-1273)
  • We need access to your driveway or parking either right in front or the back of your home 
  • We need access to your driveway or parking either right in front or the back of your home
  • We need access to your system/unit and also need to be able to stand in front of all the vent registers in your home connected to the system being cleaned, homeowner is responsible for showing our techs all vent registers, our techs do not move heavy furniture or fragile items, our 8" round hoses need to come through either a window or door closest to your unit, an access hole needs to be created in your trunk lines and will be sealed when finished
  • We do not remove or clean the blower fan and coils as a part of our process. To clean the blower fan correctly it needs to be removed and cleaned and then reinstalled, this requires a HVAC license  
  • $329 price valid for single system only, additional systems are charged at a flat rate of $279 each, for example 2 Systems would be, $329+$279, 3 Systems would be, $329+$279+$279
  • EnviroCon service is available at a flat rate of $75 per system
  • Dryer vent cleaning can be added on the day of service for an additional $75 and includes cleaning from where the vent exhausts outside to where it connects to the back of the dryer (cannot handle vents that exhaust out over 20ft off of the ground, on the roof or under a low deck, the dryer need to be operable and we do not clean or repair the dryer itself).
  • WORK IS GUARANTEED FOR 30 DAYS UNLESS OTHERWISE STATED. AIR DUCT PROS, INC. IS NOT RESPONSIBLE FOR ANY PRE-EXISTING CONDITIONS including HVAC system or Dryer operation issues. Nor are we responsible for damages resulting from improper installation of duct work or dryer vent runs, marks, peeling or chipping of paint due to removal/installation of vent covers, window/screen damage caused by our hoses, damage caused by moving furniture to obtain access to vent registers, bird cages, or dryer vent louvers damaged during the dryer vent cleaning process.     
  • Payment is due on the day of service, WE ACCEPT VISA, DISCOVER, MASTERCARD, AMERICAN EXPRESS, CHECKS, PAYPAL, VENMO AND CASH
  • Please give us at least 24 hours notice when canceling or rescheduling 

We serve all areas in Anne Arundel, Baltimore City, Baltimore County, and Howard County in MD. We also service parts of Carroll County, Frederick County, Harford County, Montgomery County and Prince Georges County in MD. 


call numbers below: 

410-536-1273 mAIN LINE

443-505-2197 SECONDARY LINE

800-603-5743 TOLL FREE

Calls answered

Monday- Friday 8:00 AM TO 4:00 PM

 TEXTS and emails are replied to 

every day 7:00 AM TO 8:00 PM 

 CSR@AIRDUCTPROSINC.NET 

service hours

Monday- Friday 9:00 AM TO 3:00 PM

 

        We accept Visa, Discover, Mastercard, American Express, Checks, Paypal, Venmo and Cash

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