OUR PROCESS

All appointment times are your windows of arrival. For example an appointment scheduled for 9am, is a window of arrival between 9am-11am,  The entire process, from arrival time to finish, is 1 to 2 hours for a one system home and an additional system in the same home, usually takes about 1 to 1.5 hours to be completed.  
  We will call or text you on the day of service, when the techs are on their way.

Then the Owner Operator, Duane Loverde and his helper Eric Jones arrive at your home and they will need space in your driveway or parking in front or in back of your home. 

Equipment is unloaded and then a walk-through will be done with the home owner to assess the layout, describe the work to be done, and answer any questions that arise

We turn on the heating or cooling equipment, according to the season, to verify that it is operational prior to cleaning. The system stays off while the cleaning is performed. 

The unit is turned off and furnace filter is removed, a piece of hard insulation is installed separate the supply and return sides of the system.

Hoses are laid out from the Nikro #HP20 into the house and over to the furnace/heat pump area, the Nikro #HP20 it is more mobile than traditional truck and trailer mounted units and offers near truck mount performance

Technician creates an 8” circular access opening in both the supply main and the return main. These are the openings to which the Nikro HP 20 hose will be attached during cleaning. (Note that your HVAC system includes a supply side and a return side.  

Technician closes or seals all vents to create a suction throughout the ductwork during the cleaning (Homeowner in responsible for showing techs the location of all vent openings and trunk lines in the home)

 Nikro #HP20 hose is attached to either the supply main or the return main. The two sides of your system are cleaned separately 

 If there is no clear access to the main trunk lines then the Nikro #HP20 hose is attached via our pogo pole, to a vent opening. 

  The Nikro #HP20 is started and engaged to create a strong negative pressure suction throughout your air duct system. The suction continues during the entire cleaning process. duct cleaning  

 Technicians go to each supply ceiling and supply wall vent ducts in your home and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP20 machine (when compressed air is used the register/vent covers are usually not removed). 

 Technicians go to each supply floor vent ducts in your home and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP20 machine  (when compressed air is used the register/vent covers are usually not removed).   

    Technicians go to each return vents duct in your home and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP 20 machine (when compressed air is used the register/vent covers are usually not removed).    

 In the trunk lines the technicians use the existing 8" circular access openings and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP 20 machine  

If needed, in the trunk lines the technicians uses cutting tools to create smaller access openings in the main trunk lines and uses compressed air tools to agitate dust and debris toward the Nikro #HP 20 machine 

 8" circular access openings are sealed with sheet metal plates secured by screws and aluminum tape to return ducts to a like-new condition, if required one-inch access openings are sealed with pop-in plugs  

If the customer has a clean replacement filter the technician installs it. 

We turn on the heating or cooling equipment back on according to the season, to verify that it is operational after cleaning

Dryer vent cleaning can be added on the day of service for an additional $75 and includes cleaning from where the vent exhausts outside to where it connects to the back of the dryer (cannot handle vents that exhaust out over 20ft off of the ground, on the roof or under a low deck, the dryer need to be operable and we do not clean or repair the dryer itself).

Envircon can be added on the day of service for an additional $75

 All equipment and supplies are removed from the jobsite and stowed on the truck, technician conducts a final walk-through, requests customer sign off and payment, and departs. Payment is due when the job is complete WE ACCEPT VISA, DISCOVER, MASTERCARD, AMERICAN EXPRESS, CHECKS, PAYPAL, VENMO AND CASH