OUR PROCESS

All appointment times are your windows of arrival. For example an appointment scheduled for 9am, is a window of arrival between 9am-11am, if you need to reach us call or text us at 410-536-1273, or email us at mloverde@airductprosinc.net.  We will call or text you on the day of service, when the techs are on their way.

 Then the Co-Owner/Lead Tech, Duane Loverde and his helper Eric Jones arrive at your home and they will need space in your driveway or parking in front or in back of your home. The entire process, from arrival time to finish, is 1 to 2 hours for a one system home and an additional system in the same home, usually takes about 1 hour to be completed.   

Equipment is unloaded and then a walk-through will be done with the home owner to assess the layout, describe the work to be done, and answer any questions that arise

Technician creates an 8” circular access opening in both the supply main and the return main. These are the openings to which the Nikro HP 20 hose will be attached during cleaning. (Note that your HVAC system includes a supply side and a return side.  

Technician closes or seals all vents to create a suction throughout the ductwork during the cleaning (Homeowner in responsible for showing techs the location of all vent openings and trunk lines in the home)

Nikro #HP20 hose is attached to either the supply main or the return main. The two sides of your system are cleaned separately

 The Nikro #HP20 is started and engaged to create a strong negative pressure suction throughout your air duct system. The suction continues during the entire cleaning process. duct cleaning

 Technicians go to each supply ceiling and supply wall vent ducts in your home and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP20 machine (when compressed air is used the register/vent covers are not removed). 

 Technicians go to each supply floor vent ducts in your home and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP20 machine  (when compressed air is used the register/vent covers are not removed).   

 Technicians go to each return vents duct in your home and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP 20 machine (when compressed air is used the register/vent covers are not removed).  

 In the basement the technicians use the existing 8" circular access opening or uses cutting tools to create smaller access openings in the main trunk lines  and uses compressed air tools or brush augers to agitate dust and debris toward the Nikro #HP 20 machine 

if required One-inch access openings are sealed with  pop-in plugs 

 Larger access openings are sealed with sheet metal plates secured by screws and aluminum tape to return ducts to a like-new condition 

 If the customer has a clean replacement filter the Technician installs it 

 We turn on the heating or cooling equipment, according to the season, to verify that it is operational after cleaning

Dryer vent cleaning can be added on the day of service for an additional $75 and includes cleaning from where the vent exhausts outside to where it connects to the back of the dryer (cannot handle vents that exhaust out over 20ft off of the ground, on the roof or under a low deck, the dryer need to be operable and we do not clean or repair the dryer itself).

 All equipment and supplies are removed from the jobsite and stowed on the truck, technician conducts a final walk-through, requests customer sign off and payment, and departs. Payment is due when the job is complete WE ACCEPT VISA, DISCOVER, MASTERCARD, AMERICAN EXPRESS, CHECKS, PAYPAL, VENMO AND CASH