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FAQ's

Q: What is the Price

Residential Air Duct Cleaning Service Was $349.00, Now $329.00
Unlimited Supply Vents Ducts, Unlimited Return Vent Ducts, Main Return Lines, Main Supply Lines, Service Openings and Closings for a one system home (the number of systems in your home can usually be determined by the number of thermostats you have)





 

Q: What Are The Health Benefits of Air Duct Cleaning?

Research has indicated that heating, ventilation, and air conditioning (HVAC) systems act as a contaminant collection source. These contaminants include fungi, bacteria, dust particles, allergens, and other materials. 

Q: Will air duct cleaning reduce our home energy bills?

Research by the U.S. EPA has demonstrated that HVAC system cleaning may allow systems to run more efficiently by removing debris from sensitive mechanical components. Clean, efficient systems are less likely to break down, have a longer life span, and generally operate more effectively than dirty systems.  

Q: How should a residential HVAC system be cleaned?

All air duct cleaning services should follow the "source removal method”. This method requires that the entire HVAC system be put under negative pressure while a technician loosens all contaminants in each vent. The contaminants are removed via negative pressure through a closed system, ensuring no dirt gets into your home. View our Air Duct Cleaning Process  

Q: Is Sanitizer Necessary to Duct Cleaning?

Sanitizer is not always recommended for application in heating, ventilation, and air conditioning systems. We use EnviroCon which is Specific to the HVAC industry, and is highly effective in eliminating odor-causing microorganisms as well as those associated with mold, mildew and bacterial growth.  

Q: How often should the ducts be cleaned?

A total ventilation system cleaning should be performed every 3-5 years. Customers who have the following might also want to consider more frequent cleanings: Pets that shed high amounts of hair and dander Water contamination or damage Residents with allergies or asthma After home renovations or remodeling Prior to occupancy of a new home  
 

Q. Do you guarantee your work?

WORK IS GUARANTEED FOR 30 DAYS UNLESS OTHERWISE STATED.  AIR DUCT PROS, INC. IS NOT RESPONSIBLE FOR ANY PRE-EXISTING CONDITIONS and shall not be liable for any HVAC system operation issues, damages resulting from improper installation of duct work, or damages from cables or wiring located inside of duct work, and are not responsible for marks, peeling or chipping of paint due to removal/installation of vent covers, and or windows for our hose to to come through. We are also not responsible for any dryer vent pre-existing conditions and shall not be liable for any damages resulting form improper installation of dryer vent runs, nor are we responsible for bird cages or any other outside flaps that are not properly installed or fall off during the cleaning process.  

  Air Duct Pros, Inc. does not remove/clean the fan and coil in the cleaning process in accordance with our state laws.  To clean the blower fan correctly it needs to be removed and cleaned and then reinstalled, this requires a HVAC license, (if anyone states they are cleaning your blower fan, please make sure they are removing it and that they have a license. In some situations we can clean your coil for a extra charge if it can be cleaned without removal.) 

Q: Why do I need to have my air ducts cleaned?

 According to the EPA, indoor air can be up to 70 times more polluted than outdoor air. The benefits of a freshly cleaned air duct system include: 

(1) Cleaner, fresher and healthier air inside your home or office 

(2) Home and office furnishings will stay cleaner longer 

(3) Mechanical units will perform more efficiently when coils and blowers are cleaned which means energy and money savings for you.  

Q. Is the process messy?

Absolutely not. All of our gas powered equipment is located outside, so the dirt is pulled to the machine outside and out of your home. Our procedures are designed to protect your home and furnishings from dust/dirt and we always leave the home cleaner then when we arrived.   

Q: How long does a typical air duct cleaning take?

 We ask for 1- 2 hours per system in your home, so that we can ensure that our expert technicians have provided the best air duct cleaning service  


Q. Can I be at home while the work is being completed?

Yes. Our machines are located outside and this prevents any debris in your air system from entering the home environment, so you can be home while the work is performed.  

Q. Will your equipment damage my air ducts?

Absolutely not. While our equipment is designed to be aggressive at removing debris from your air system, it is also gentle enough so that it does not damage your air ducts. The method is negative air cleaning or the "push-pull method". This method of air duct cleaning involves putting the air system under negative pressure, disturbing the debris inside the ducts and collecting it in one place.  

Q: Why should I choose Air Duct Pros ?

Yes you can trust Air Duct Pros, Inc. we have an A+ Rating as an Accredited business on the BBB and have won Angie's List Super Service Awards for 2007-2018 Best of Houzz Award for 2014, 2015, 2016, 2017 and 2018, Best Pick Reports 2014-2017, and have a 5.0 star rating on Yelp and a 4.9 Star Rating on Google Plus.  

What areas do you serve?

 

 WE SERVE  ALL AREAS IN ANNE ARUNDEL, BALTIMORE CITY, BALTIMORE COUNTY, AND HOWARD COUNTIES IN MD AND NOW WE ALSO SERVICE PARTS OF CARROLL, FREDERICK, HARFORD, AND MONTGOMERY COUNTIES IN MD.  

Why Should You Get Your Air Ducts Cleaned?

Answer:  Because they get dirty!

Does anyone in your home have allergies, asthma, or other respiratory problems?
Does anyone in your family suffer from headaches, nasal congestion or other sinus problems at night or in the morning?
Is there a smoker in the house?
Do you have dogs, cats or other pets in your home?
Do you notice "musty" or "stale" odors when the heater or a/c is on?
Do you notice dust on your furniture shortly after cleaning?
Does it seem like there is not enough airflow coming from your vents?



If I answered yes….

 Never cleaning your ductwork is like changing your oil filter without changing your oil. I’m sure you change you furnace filter often – what about everything leading to the furnace filter? Your ductwork can become an unknown breeding ground for fungi, germs, and mold.

and cause Poor Air Quality – When air ducts become dirty, your home’s air quality and cleanliness decreases. By keeping the ductwork clean, air quality improves, which helps improve the overall health of everyone living in the home.  

How do I know if my duct work needs cleaning?

  If you don’t remember ever having your ductwork cleaned or if you haven’t within the past 5 years, it’s probably time. If your ductwork has been cleaned in the past, you will typically find access panels installed on the supply and return main lines near the furnace. Remove a vent cover – ones on the floor or near the floor are easiest to remove (often no screws) and look inside with a flashlight